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The Chu Forums • View topic - yeah so my shaw account is messed up

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yeah so my shaw account is messed up

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yeah so my shaw account is messed up

Postby nature boy » Wed Sep 18, 2013 11:53 pm

i noticed that i wasn't getting emails on my phone, so i thought something was wrong with the account settings. i looked into it and my password wasn't working. i got onto a computer and it still didn't work. crap, i knew i should have changed it from 'password' (i'm not even joking). i thought it got hacked, so i tried to get back into it.

then i thought shaw was down but winnie's account worked fine.

then i called my mom. you know, the one whose shaw account my email is attached to. turns out she's on telus now. son of a...

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Re: yeah so my shaw account is messed up

Postby Duncan » Thu Sep 19, 2013 7:56 am

lols... that's why i switched to gmail... my telus email still works but it's attached to my parents' account. I don't even want to use my own shaw emails... if you want, i can set up your shaw email again on my account so you get to use the same email addy
i really should be working
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Re: yeah so my shaw account is messed up

Postby geForce » Thu Sep 19, 2013 8:08 am

Haha, same with me. I switched to a web-based email because of this. My old telus email is linked to my parents account. They transferred their telus account when they moved so I still have the telus email, but who knows how long they'll be on it.

Oh yeah, btw - stop emailing me at my telus account. haha
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Re: yeah so my shaw account is messed up

Postby Wetundies » Thu Sep 19, 2013 8:17 am

why don't you transfer your email account to winnie's shaw account.
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Re: yeah so my shaw account is messed up

Postby nature boy » Thu Sep 19, 2013 9:43 am

yeah, i was going to transfer it to winnie's parent's account. however, since i didn't know about my mom cancelling at all (she switched a week ago she said), my account has currently been suspended (i think). i don't know if they "retire" old addresses or what, but i can't create a new account with our current shaw account.

i've tried customer service already. super long line up. i'll have to wait until later. until then, email darkness haha.

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Re: yeah so my shaw account is messed up

Postby Wetundies » Thu Sep 19, 2013 10:16 am

Shaw has the call back feature instead of staying on hold.
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Re: yeah so my shaw account is messed up

Postby nature boy » Thu Sep 19, 2013 2:36 pm

yup, i used that. but they called me back while i was driving and i didn't hear it.

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Re: yeah so my shaw account is messed up

Postby nature boy » Thu Sep 19, 2013 3:35 pm

just got off the phone with customer service. supposedly it works now, i can see it on the shaw customer care website, but i have yet to be able to log in on webmail (or set it up on my phone).
well, at least it's there.

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Re: yeah so my shaw account is messed up

Postby joel » Thu Sep 19, 2013 3:46 pm

that didn't seem so bad.
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Re: yeah so my shaw account is messed up

Postby nature boy » Thu Sep 19, 2013 3:57 pm

except i have roughly a 24 hour window of no emails. pair that with the blackout i had over the weekend with my work account and i'm so out of touch man.

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Re: yeah so my shaw account is messed up

Postby joel » Thu Sep 19, 2013 4:05 pm

good thing you still had the forums to keep you in touch during those times.
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Re: yeah so my shaw account is messed up

Postby nature boy » Fri Sep 20, 2013 1:17 am

haha yeah.

so my shaw account still isn't working. i see it under the listings of email addresses under this account (newlifeodyssey@shaw.ca lol), but i can't log in in webmail. weird.

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Re: yeah so my shaw account is messed up

Postby nature boy » Fri Sep 20, 2013 9:42 am

just an update:
i called support again and everything's up and running again. let the email barrage commence!

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Re: yeah so my shaw account is messed up

Postby Wetundies » Fri Sep 20, 2013 11:06 am

it would of been funny if one of us called in to claim your email address.
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Re: yeah so my shaw account is messed up

Postby nature boy » Fri Sep 20, 2013 11:16 am

yeah, it's pretty weird they didn't even ask me for any credentials or anything. i just told them the situation and they transferred it. it could have been anyone.

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