IT question

[nature boy]

so the church is on this server called canaca.ca or something. they're cheap, but from time to time the servers go down and we can't get our emails and the website isn't accessible. this happened this morning for at least 3 hours that i know of, and within that time i sent myself some emails to see if i'd ever get them.

after the servers came back up, i found that i didn't get them. the morning hours (like exactly right around when the server was down) is when i get most of my emails, and there are several that i've been waiting for. am i sol in retrieving them? or are those emails still somehow floating in limbo and to get them i just have to know where to look?

thanks dudes.

[Wetundies]

should still be floating around.

[joel]

[nature boy]

are you sure? because the email that i sent to myself still hasn't appeared. it's been like 5 hours.

[joel]

most smtp(outgoing) servers will try to deliver a mail multiple attempts over specific span of time, if it fails to deliver then it typically sends the failed to deliver notification to the sending address, it varies depending on how the mail server is configured, but it would be extremely uncommon for the email to fail to send and just do nothing after that.

[nature boy]

hm. it's been over a day now and still nothing from either inbox.
i remember years ago when shaw was still rogers with an @home account, when they switched me over they said any email that i should have gotten is now gone. i was pissed because i had work stuff being sent to me and they said there's nothing that can be done. is this something similar?

i wonder if the messages were actually delivered to my inbox which i couldn't access, but when they "reset" everything so i could, all the messages were lost as well. does that make any sense?

[joel]

by inbox you mean your local machine? If you somehow received the email, then yes the incoming mail server would have likely have removed the email once it was notified that your machine received it, but if it was on your local machine, why wouldn't you be able to access it?

how are you accessing this email, through a webmail site? or locally through an email application like outloook?

[jeSteR]

I've seen instances before where the server lost the email before the client picked it up. Then you are SOL. Never had any issues since switching over to IMAP. Time to consider it Nat, POP is for Grandma's

[geForce]

Do you have a webmail access to your canaca.ca email box?
And where did you send your test emails from? If it's gmail or hotmail, they don't give you an "undeliverable" notification. You might get a "mailbox does not exist" from the destination, but not from the source.

If you sent it from Telus or Shaw, you might get an undeliverable notification.

I'm not familiar with canaca.ca, but if they aren't a big company, then there is a chance your emails might be "received" into nowhere. In those cases, your email provider won't bounce back any error notices to the email sender.

[nature boy]

[nature boy]

[nature boy]

[geForce]

[nature boy]

i'm sure it was the server because our website was down (on both my phone and work computer), and i couldn't check my mail through outlook either. and blackberries don't have the option to delete the emails off the server because the emails are pushed over to bis and then is sent to my phone, not directly to my phone like a regular email client (from what i understand at least).

[jeSteR]