wtf fido

[nature boy]

so starting about at least 2 weeks ago, i've been getting a call from a 1-877 number. i kept hanging up because it was always at a bad time, either i was sleeping or trying to get one of the kids to sleep or something. they were calling at least twice a day. i looked the number up online and it was one of fido's telemarketing things. i was thinking wtf, i asked to be taken off that list months ago.

anyway, today was the first time in the past couple weeks that i was finally able to answer the phone. the guy said that he was from some company on behalf of fido, and asked me to rate my experience with fido between 1 and 5. i said "uh... 4?" and he was like, "good, i'm glad to hear that you're satisfied. have a good day" and hung up.

seriously, 2 weeks of calling at least twice a day? i should have said 1, maybe they would have given me free stuff.

[se7entse7en]

I guess they strive for mediocrity.

[joel]

haha, i saved their number to my contacts, just so i add them to my block list from receiving their calls in the future.

[geForce]

The next time they call, just tell them to put you on their "do not call" list.

They are regulated by law to maintain a DNC list, and they cannot refuse your request if you ask them to put you on it.

[nature boy]

[geForce]

Just to clarify, this is different from the National Do Not Call list. The National DNC list is to stop unsolicited marketing calls.

Companies that you have a business relationship with, like your bank or cell phone company, can still call you. In those cases, my previous post would then apply.

[nature boy]

the weird thing is that they told me it takes a month to get off that list, and i got a couple calls after that but they were good until now. i guess their excuse would be that they weren't soliciting anything, they were just doing a customer satisfaction survey.

[nature boy]

[geForce]

[geForce]

I would actually even go as far as asking them to give you confirmation that he/she is going to do it. Usually, they will confirm that they will do it, and tell you that it will take up to 3-4 weeks for it to take effect.

I told all my business affiliations to do that, and I have gotten zero marketing calls for over 5 years now.

[nature boy]

oh, i think i told them to just take my number off their calling list. the lady i talked to sounded really sad haha.

[Duncan]

sometimes if they're rude or a total d-bag on the other line, i ask for their employee number and ask them to transfer me to their manager so i can complain too... haha.. i don't get calls very often anymore...

[nature boy]

i once talked to blackberry support and the lady was trying to be overly friendly to me. she said she'll try to get me free stuff and things like that haha. i think she wanted to just get a good review from me, which i never gave lol.

[Duncan]

speaking of fido, i was talking to sam the other day and he said his contract expired and he tried to re-up with fido with his current contract but they changed their policy so that they don't re-up legacy plans anymore. If you want to keep your current plan, you either stay un-contracted, or you re-up a new contract that they're currently offering. He said he talked to retentions a few times and each time he was turned away. He wanted to contract up so he could get a subsidized hardware upgrade.

i really hope this isn't true... i love my plan...

[Wetundies]

New plans are being announced on Feb 4th from Rogers, dunno if Fido will do the same.